About

Based in Vancouver BC, YupShop is the new store featuring works by Chris von Szombathy (YupZone) and the creative studio YupLook.

Questions

Shipping

How much does shipping cost?

Shipping charges are calculated based on your location. When you checkout, you will be given a variety of shipping options to choose from. The rates are determined by Canada Post.

Local Pick-up is available in Vancouver.

How long will it take to get my order?

We are currently shipping orders out once per week on Wednesdays.

Within Canada, the shipping times can range from 1-2 weeks.

US shipping times can range from 2-3 weeks.

International Shipping times can range from 2 to 3 weeks for Western European countries and 3 to 4 weeks for Eastern European countries, and often 4 to 6 weeks for some Asian countries and Australia and New Zealand

A tracking number will be provided once your shipment has been processed.

About local pickup

We’re located just north of the Mount Pleasant neighborhood–close to Main & 2nd Avenue. Reach out to schedule a time for pickup!

Package shipping options

We offer 3 options for package shipping for Canadian shipments: Expedited Parcel, Xpresspost and Priority. You can learn more about estimated shipping times on the Canada Post website.

We offer these options for US shipping from Canada using Canada Post: Tracked Packet USA, Expedited Parcel USA and Xpresspost USA. You can learn more about estimated shipping times on the Canada Post website.

We offer these options for International Shipping: Tracked Packet International and Xpresspost International. You can learn more about estimated international shipping times here.

Please allow extra time for us to process your order. We ship orders out once a week on Wednesdays. 

 

About letter-mail shipping

Letter-mail is currently available in Canada only and isn’t available for all items.

Letter-mail is the most economical option however be aware that it does not offer tracking and we can’t guarantee that your package will not be bent upon delivery. As wonderful as most of our mail carriers are sometimes things get bent during sorting and/or to fit inside mail boxes. By choosing letter-mail you assume some minor risk.

How are things packaged?

Books are sent sandwiched between sheets of corrugated cardboard to help discourage bending.

Contact

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We work and live on the unceded and occupied territories of the Sḵwx̱wú7mesh Úxwumixw (Squamish), səl̓ilw̓ətaʔɬ (Tsleil-Waututh) and xʷməθkʷəy̓əm (Musqueam) Nations otherwise known as Vancouver, BC.

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